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FAQs

Each mochi flavor pack contains 10 mochi pieces of the same flavor.

Each collection box includes 4 pieces of mochi ice cream, 1 of each flavor listed.

For individual flavors, our mochi comes in 10 piece packs. All of our individual flavor packs are carefully packaged in resealable pouches to ensure freshness and consistency in flavor and quality. For collections box sets, our mochi comes in a 4 piece gift box. Each box is lined with a candy pad for added protection.

Not at this time. Each pack contains 10 mochi pieces of the same flavor. If you’d like to try a variety of flavors, please visit our COLLECTION PAGE, to order a pre-selected assortment of flavors.

Mochidoki is currently sold on-line at this website and at fine restaurants nationally.

Sorry, we do not offer franchise opportunities at this moment.

Mochidoki makes the perfect gift to surprise friends or loved ones with! All you need to do at checkout is enter a different shipping address, and include a personal gift message that will be printed on the packing slip for your gift recipient. It is important to note for all gift deliveries to please make sure the receiver is aware of the scheduled shipment and that they will be available to receive the shipment that day, as mochi ice cream is a perishable product.

You will receive a notification by email with your UPS tracking number when your order ships.

Mochi is the dough that surrounds our delicious Mochidoki ice cream. Our mochi is crafted by our chefs from the highest quality of sweet rice flour which has been steamed and carefully kneaded until it becomes delightfully chewy and soft. Once it meets our standards for quality and taste it is carefully wrapped around our premium gourmet ice cream for an enchanting combination of taste and texture.

Most of our mochi ice cream flavors are indeed gluten-free and are indicated with our special gluten-free symbol. Click HERE to view our flavors and look for this symbol:

Unfortunately not. All of our mochi ice cream products contain milk. We do not offer dairy-free options at this moment.

Although it is tempting to try a piece of Mochidoki directly from your receiving cooler, we suggest that you allow the mochi ice cream to temper in your freezer for approximately 2 hours before serving. This is due to the extreme frozen state of your ice cream, which results from the dry ice. If you desire to eat your mochi ice cream sooner, we suggest that you plate the desired serving and let it stand at room temperature until it is softer to the touch and slightly impressionable on the outside, while still feeling cold. This indicates your mochi ice cream is ready to consume.

Yes, it is either $40 or $80 worth of product. Your minimum order is based upon the shipping destination. You can find out more about our shipping options and minimums HERE.

We kindly offer 2 flat-rate shipping options of $15 or $30, depending on the shipping destination. Once you reach your minimum order requirement, you can order as many mochi packages as you like and pay the same flat rate price, even up to 500 pieces! You can find out more about our shipping options and minimums HERE.

Our mochi ice cream is made at a state-of-the-art facility in Bergen County, NJ.

Sorry, we do not offer franchise opportunities at this moment.

If you are interested in selling Mochidoki at your store, please contact us at wholesale@mochidoki.com. Please kindly include as much information about your store, its location, and any other pertinent information, and we will get back to you promptly.

Sorry we are not offering private label or co-packing opportunities at this time.

Sure! Mochidoki makes the perfect gift to surprise friends or loved ones with. All you need to do at checkout is enter a different shipping address, and include a personal gift message that will be printed on the packing slip for your gift recipient. It is important to note for all gift deliveries to please make sure the receiver is aware of the scheduled shipment and that they will be available to receive the shipment that day, as mochi ice cream is a perishable product.

For all gift deliveries, it is important to ensure the recipient of the gift shipment will be available the day of the scheduled delivery, per the delivery date option and service designated at the checkout of your order. Tracking information for the shipment will be sent to the email entered in the billing information which then can be forwarded to the gift recipient if required.

We are happy to include a personal greeting or note to the recipient of gift shipments on your behalf. All you need to do is to select the gift message option on the check out page for your order, enter in the appropriate space your note, and upon processing your order we will include your message to be printed on the packing slip for the gift recipient to view upon receiving their special shipment.

Serving our mochi at your restaurant can increase your dessert sales and add diversity to your customer’s experience. Your patrons will be delighted by our unique mochi ice cream flavors. Please inquire by calling us at (201) 933-0388 or email us at wholesale@mochidoki.com to learn more.

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